Worst service ever.
Horrible customer service! I'd rather WALK to Green Bay than doing business with this Enterprise location again.
No one answers the phone and then no one at the desk. Sad, they are just not efficient or intelligent - simple tasks prove very difficult for them to handle.
I've rented 3 times in the last two months. They always had a car ready for me that was at least the category I reserved - in one case got a free upgrade. Pickup process was quick and friendly - no issues. Never had a problem with a vehicle. Return process was simple. In two cases dropped the car off on the weekend and dropped the keys in the return box. In both cases I had the receipt in my email by mid morning on Monday. One rental I brought back on Friday while the rep was onsite. No problems at all - he even removed the charge for gas since I forgot and filled the tank before returning. Highly recommended.
You will be better off going to a different location! It's always something with this location. Every time I want the convenience of renting close to home, I have to always go to GB or Sheboygan with my same credentials and rent with no problems. Small minds / close minds is all I have to say about Manitowoc employees.
Excellent service during recent rental. Josh was cordial, thorough, and customer focused throughout the process. Good clean vehicle provided.
Enterprise Rent A Car is a US Car Rental based in Manitowoc, Wisconsin. Enterprise Rent A Car is located at 4611 Expo Dr, Manitowoc, WI 54220, USA.
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