Decent selection but you often have to order books your looking for
I have in my whole life frequented Book World, both browsing and buying. Until today. (04/29/2014). I was appalled by the Book World "cashier" or book store "helper" at the way I was treated and how customer service is now carried out there!! I was only browsing about 5 minutes, entering some maybe buy or review ISBN's on my Android note pad, (as a business owner, college graduate, web designer, and a personal connoisseur of many different types and languages of writing) and I was crudely scolded by this old crotchety woman and told I could no longer browse the books there unless i was going to buy each and every one of them. She continued to scold me and lecture me on how a "business" is run, invading my personal space, even after i apologized and tried to explain to this woman my business there was. She would not back down and I eventually (after 5 Min) felt so uncomfortable i left. And i don't plan on ever going back.. So 0 Stars for Book World and it's old crotchety customer service representative.
A lot better now. I stop going there for a few years due to being treated so badly. I stop in about 2 months ago and the staff now was and has been very nice and helpful
I liked what I saw. The people were friendly.
This bookstore has been under new management for the past few months. Until recently, the prior negative reviews were absolutely justified. It has been a real pleasure, however, to shop at the store since the recent changes. The staff is now friendly and helpful. It's a great bookstore for a city the size of Manitowoc.
Book World is a US Book Store based in Manitowoc, Wisconsin. Book World is located at 907 S 8th St, Manitowoc, WI 54220, USA.
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